Block Management at FTJ Residential

Professional block management with clear reporting, financial control and ongoing oversight.

What Our Block Management Service Covers

Our block management service is built around delivering control, consistency and long-term value to our clients. We take responsibility for the full operation of your building, ensuring it is maintained to a high standard, operates efficiently and remains compliant with all relevant legislation. Through regular inspections, contractor management and ongoing oversight, we ensure issues are addressed quickly and standards are maintained. Whether managing routine maintenance or overseeing complex major works projects, our focus is on protecting the condition of the building and supporting its long-term performance.

What We Do

Day-to-Day Management

We take responsibility for the day-to-day operation of your building, making sure everything runs smoothly, efficiently and to the expected standard. Through regular oversight and a proactive approach, we help ensure issues are picked up early, action is taken promptly and the property continues to perform well over time.

Maintenance and Contractor Co-ordination

From routine maintenance through to larger projects, we oversee works to ensure they are completed properly and to the required standard. This includes managing contractors, monitoring performance and helping to ensure that the condition and presentation of the building are consistently maintained.

Financial Oversight

The management of a property’s finances is perhaps the single most important task that we have, and we manage our clients’ funds as if they were our own. All service charge and reserve funds are held by FTJ in separate, dedicated trust accounts, ensuring maximum safeguarding. Our Property Management Team has been responsible for over £200 million of service charge funds throughout their careers, with many individual annual service charge budgets exceeding £3 million. We do not apply mark-ups or hidden costs to property expenditure and invoicing. The cost our clients pay is the cost of the invoice, no more and no less.

Communication and Reporting

We ensure service charge funds are handled with complete transparency, supported by regular reconciliations and detailed reporting to provide clarity and control at all times. Our financial management service includes easy-to-understand service charge statements, service charge budgets, quarterly financial reporting, bank statements, live bank balances and end of year service charge and company accounts. This gives clients clear visibility of their building’s financial position and confidence in how funds are being managed.

Compliance and Day-to-Day Support

Alongside the operational and financial management of the building, we help ensure that the property remains compliant and properly supported. Through regular inspections, ongoing oversight and a proactive approach to building management, we work to maintain standards, address issues quickly and support the long-term performance of the property.

Why FTJ Are a Safe Pair of Hands

Trust is central to the way we manage our clients’ buildings and finances. We know how important it is for clients to feel confident that their money is being handled properly and responsibly. That is why all service charge and reserve funds are held in trust accounts, with no hidden mark-ups and no commissions taken on the arrangement of insurance policies, invoices or utility contracts. We go to great lengths to show how seriously we take that responsibility and how much we value the trust placed in us.

Our finance management services include:

Service Charge and Reserve funds held in separate, dedicated trust bank accounts
Service Charge Invoices (demands)
Bank Statements
End of Year Service Charge Accounts
Online payments
End of Year Company Accounts
Service Charge Budgets
Easy-to-understand Service Charge statements
Supplier payment screening
Tenant Portal
Service Charge payment plans
Robust arrears chasing and credit control
Supplementary / Interim Invoices (demands)
Live Bank Balances
Ground Rent Collection
Quarterly Financial Reporting
Commercial Rent collection

Looking For Reliable Block Management With Strong Financial Control?

If you are looking for a managing agent that combines hands-on building oversight with transparent financial management and long-term accountability, speak to FTJ Residential today.

Speak to our team

Whether you are looking for a new managing agent, need support with a residential block or estate, or simply want to understand how we work, get in touch and a member of our team will come back to you shortly.